Privacy Policy
Effective Date: 7th January 2025
Last Updated: 10th February 2025

1. Introduction
Welcome to Kontio UK ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website ("Website") and services.

2. Data We Collect
We may collect and process the following personal data:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Technical Data: IP address, browser type, operating system, and other technical details.

  • Usage Data: Information on how you use our website, such as pages visited and time spent on our site.

  • Communication Data: Any messages or communications you send to us.

3. How We Use Your Data
We process your personal data for the following purposes:

  • To provide and maintain our services.

  • To process transactions and fulfill orders.

  • To improve our website and user experience.

  • To send marketing communications (with your consent).

  • To comply with legal obligations.

4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

  • Your consent.

  • The necessity of fulfilling a contract.

  • Legal obligations.

  • Legitimate interests.

5. Data Sharing and Third Parties
We may share your data with:

  • Service providers and partners who assist us in operating our website and services.

  • Law enforcement or regulatory authorities where required by law.

  • Third parties in the event of a business transfer or acquisition.

6. Data Retention
We retain your personal data only for as long as necessary for the purposes stated in this policy or as required by law.

7. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Object to processing in certain circumstances.

  • Withdraw consent for data processing.

  • Lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Data Security
We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.